Mentors

I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎

I'm a solution-oriented CX pro who focuses on building orgs & coaches people with empathy.

I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries

I am a CX leader and Service Designer passionate about the blend of humans and technology when delivering incredible customer experiences.

I lead high-performing teams with a strategic human approach.

I've worked in the CX industry for 12 years. From agent to program manager, gaining valuable skills.

With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator

💜 Passionate about remote culture, exceptional CX, and cultivating support and community.

I'm dedicated to mentoring others and helping brands elevate their customer experience to new heights.

I'm a 15-year professional in the field of customer experience, support and success