2 sessions
Free
Michaela Carpenter
Customer Success Operations Manager @ALLPLAN
Named one of Top 100 Strategists in CS 2024 | Driving Success through Operational Excellence
March, 2025
Joined
30 minute
Session time
1 sessions
Free
I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎
September, 2024
Joined
30 minute
Session time
1 sessions
Free
Sara Skandalaris
Manager, Support Knowledge & Content @Wealthsimple
Chat with me about AI, L&D, Quality, Knowledge Management, and Operational Excellence!
March, 2025
Joined
30 minute
Session time
1 sessions
Free
Jenny Dempsey
CX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host @Fairfield
I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.
February, 2025
Joined
30 minute
Session time
1 sessions
Free
Alisha (Ali) Joseph
Founder @Savvy Service Pro Learning Solutions
15+ years in contact center startups, BPOs, you name it! I’ve built powerhouse teams, tackled tough ops challenges & helped leaders thrive. Now, with Savvy Service Pro, I’m here to help YOU level up.
February, 2025
Joined
30 minute
Session time
0 sessions
Free
I am an operator with a big heart! I love helping small teams grow and operationalize, and help leaders step into their power.
June, 2024
Joined
30 minute
Session time
0 sessions
Free
With over 20 years of experience in customer service, I am driven by my passion for providing exceptional customer experiences. My expertise lies in the intersection of technology and customer-centricity.
November, 2024
Joined
30 minute
Session time
0 sessions
Free
Helping ecomm brands build communities & optimize CX | Customer Success Professional
November, 2024
Joined
30 minute
Session time
0 sessions
Free
Here to build relationships, and see others thrive. I love to be a connecter of people, and help you to have your next a-ha moment.
November, 2024
Joined
30 minute
Session time
0 sessions
Free
I'm a Senior Customer Experience Leader that drives operational efficiency and influences change within B2B, B2C SaaS industries. I use data to build, empower, and champion high-performance teams.
December, 2024
Joined
30 minute
Session time
0 sessions
Free
Coach Rios
Head of CX | Customer Support Leader Coach @Cityside Fiber | RIOS MGMT
CX Support Leader & Coach Helping Customer Experience and Support Leaders power-up and own their seat at the table!
January, 2025
Joined
30 minute
Session time
0 sessions
Free
I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries
July, 2024
Joined
30 minute
Session time
0 sessions
Free
UK-based CX leader specialising in EdTech and Saas. Anything Product, Support, Startup-y - I'm your guy!
December, 2024
Joined
30 minute
Session time
0 sessions
Free
Experienced Support leader with 15+ years, excelling in remote work, problem-solving, and innovation
February, 2025
Joined
30 minute
Session time
0 sessions
Free
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
November, 2024
Joined
30 minute
Session time
0 sessions
Free
Tatiana Nicole Contreras
Director of Client Engagement and Solutions @Hire Horatio CX
I'm dedicated to mentoring others and helping brands elevate their customer experience to new heights.
November, 2024
Joined
30 minute
Session time
0 sessions
Free
I am a CX leader and Service Designer passionate about the blend of humans and technology when delivering incredible customer experiences.
November, 2024
Joined
30 minute
Session time
0 sessions
Free
I help businesses scale CX, optimize support, and boost customer loyalty with efficient operations.
March, 2025
Joined
30 minute
Session time
0 sessions
Free
"In all my years in the #customerexperience #CCaaS industry, I've never met a recruitment consultant like James!" - CX Consultancy, Company Co-Founder
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Melanie Zayat
Co Founder @Frank CX
CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & journey mapping.
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Support Leader with over a decade of experience in B2B SaaS, cloud-based developer-focused products.
April, 2025
Joined
30 minute
Session time
0 sessions
Free
Thales Fonseca Nogueira
Founder and Consultant @TN Consulting
I have a dual-sided view of CX: from strategic roles and consulting, as well as being an operator!
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Customer support leader focused on building teams and enhancing customer-centric strategies.
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist
February, 2025
Joined
30 minute
Session time
0 sessions
Free
Justin Neal
Founder and Principal Consultant @SuccessWave Solutions LLC
SaaS & CS Ops Leader & Mentor passionate about digital transformation & customer success.
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Certified Coach & Facilitator for "Better" Employee & Customer Experiences
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Customer Experince, VOC, Journey, AI Agent , CRM , Customer Support, Customer Service
April, 2025
Joined
30 minute
Session time
0 sessions
Free
I'm a a strategic leader in AI automation and customer experience, specializing in optimizing service operations, enhancing customer loyalty, and driving revenue growth.
April, 2025
Joined
30 minute
Session time
0 sessions
Free
Customer experience leader focused on people-first support, online safety & inclusive tech spaces.
April, 2025
Joined
30 minute
Session time
0 sessions
Free
I've worked in the CX industry for 12 years. From agent to program manager, gaining valuable skills.
June, 2024
Joined
30 minute
Session time
0 sessions
Free
Empowering professionals to lead, grow, and drive impact through learning and development.
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Empower CX! Elevate service, build loyalty, and make customer satisfaction your superpower!
May, 2025
Joined
30 minute
Session time
0 sessions
Free
A passionate CXer, husband to a climate activist and father of twins. Connect with me for a wide range of problem solving skills.
May, 2025
Joined
30 minute
Session time
0 sessions
Free
Camila Ferreira
Founder & CEO @Rise UP
Award-winning CX leader helping executives turn experience into growth and presence into influence.
May, 2025
Joined
30 minute
Session time
0 sessions
Free
Mateus Paderes
Customer Success Director @Speedio
Customer Lifecycle Director with over 8 years leading and scaling teams to over 100 professionals across seven countries.
April, 2025
Joined
60 minute
Session time
0 sessions
Free
CX & Zendesk Expert. Recognized 'The Wise One' by Zendesk (2021). Ph.D. in Sociology (2015). 🧙♂️
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Looking to unlock the right technology solutions tailored to your business needs? Let’s connect! In just 30 minutes let’s turn your technology vision into reality.
May, 2025
Joined
30 minute
Session time
0 sessions
Free
CX nerd here, ready to chat all things customers, agents, team management, tech/tools, and more! Having a mentor when I was a junior manager was a game changer for my career, and I'd love to pay it forward.
May, 2025
Joined
30 minute
Session time
0 sessions
Free
20+ years in technical customer support and experienced leader of global support teams.
May, 2025
Joined
30 minute
Session time
0 sessions
Free
Hi, I'm Victor! I'm specialized in building Customer Success operations from scratch at early-stage B2B companies. Happy to chat about 0 to 1 motion, entrepreneurship & scale.
April, 2025
Joined
30 minute
Session time
0 sessions
Free
CX-focused leader blending strategy, AI, and empathy to drive real impact for teams and customers.
June, 2025
Joined
30 minute
Session time
0 sessions
Free
I'm a solution-oriented CX pro who focuses on building orgs & coaches people with empathy.
August, 2024
Joined
30 minute
Session time
0 sessions
Free
I lead high-performing teams with a strategic human approach.
October, 2024
Joined
30 minute
Session time
0 sessions
Free
With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator
June, 2024
Joined
30 minute
Session time
0 sessions
Free
💜 Passionate about remote culture, exceptional CX, and cultivating support and community.
July, 2024
Joined
30 minute
Session time
0 sessions
Free
I'm an empathetic leader that learns from mistakes. I love helping and sharing my experience and learning from others.
November, 2024
Joined
30 minute
Session time
0 sessions
Free
An experienced CX technologist, my goal is to help businesses to get the most from their investments
November, 2024
Joined
30 minute
Session time
0 sessions
Free
Philippe Mesritz
Fractional Chief Customer Officer @Fractal Exec
Customer-centric SaaS exec driving growth, retention, and ops excellence through CX innovation
February, 2025
Joined
30 minute
Session time
0 sessions
Free
Vice President - APJ Support, Services & Technology | Strategic & Hands-on CX Leader | $850M ARR | SW, SaaS, AI, Cloud, Data, Cyber | Ex-Commvault, HP, Compaq
March, 2025
Joined
30 minute
Session time
0 sessions
Free
Simone Secci
Fractional Leader and Support Ops consultant @self-employed
Customer Support leader, Support Ops strategist, Zendesk expert with 15 years of experience in tech support.
March, 2025
Joined
30 minute
Session time
0 sessions
Free
I'm a 15-year professional in the field of customer experience, support and success
November, 2024
Joined
30 minute
Session time