VP of Customer Experience @ Hello TUSHY
Seasoned CX leader blending human connection with AI to create soulful, scalable customer experiences.
Co Founder @ Frank CX
CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & journey mapping.
Customer Success Operations Manager @ ALLPLAN
Named one of Top 100 Strategists in CS 2024 | Driving Success through Operational Excellence
Manager, Support Knowledge & Content @ Wealthsimple
Chat with me about AI, L&D, Quality, Knowledge Management, and Operational Excellence!
Coach @ &joy Coaching
Certified Coach & Facilitator for "Better" Employee & Customer Experiences
Founder @ Savvy Service Pro Learning Solutions
15+ years in contact center startups, BPOs, you name it! I’ve built powerhouse teams, tackled tough ops challenges & helped leaders thrive. Now, with Savvy Service Pro, I’m here to help YOU level up.
Head of CX | Customer Support Leader Coach @ Cityside Fiber | RIOS MGMT
CX Support Leader & Coach Helping Customer Experience and Support Leaders power-up and own their seat at the table!
Head of Customer Service, US @ abcam
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Founder @ Soon
I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎
Product Support Manager @ PetDesk
I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries
Sr CSM Strategic Accounts @ LogicMonitor
Enterprise CSM handling Fortune 100 accounts for the past 10 years.
Founder & CEO @ Rise UP
Award-winning CX leader helping executives turn experience into growth and presence into influence.