We want to share a bit of what we like with you. We encourage you to take a look at the podcasts we listen to, so you can learn from other CX people.
Every other Thursday on Above the Fold, Jess Cervellon sits down with founders and operators to talk all things CX, marketing, and brand strategy. From actionable retention tactics to big-picture conversations about what makes a brand unforgettable, each episode is a behind-the-scenes look at creating customer experiences that truly stand out.
Conversations rooted in growth, culture and connection.
Big Boss Biscuits, a podcast where we dig into what it really means to lead with heart, humanity, and a little bit of humor — and I couldn't be more excited.
The real, raw customer experience podcast. Join hosts Stephanie Todd, Diana Castañeda, and Sean McCreery as we explore the good, the bad, and the future of customer experience with experts from incredible brands around the world. Forget the boring convos and ancient perspectives on customer experience. Find hilarious stories, raw conversations, and groundbreaking insights. Edgy, honest. & raw, tune in to get the unfiltered truth and answers to the questions no one else will ask on all things CX. A production of XO Studios and XtendOps.
Customer Support QA and Training: I deliver bite-sized episodes every two weeks that each dive into a single solution, showcasing the tech stacks and workflows top support pros use to tackle challenges and optimize their customer and team experience
In My Favourite CX we talk to a new guest every week about the world of customer experience & ask them to share a personal highlight with us.
"Customer retention isn’t just a strategy—it’s the key to sustainable growth. Retain & Gain, hosted by Michaela Carpenter, is the podcast for businesses looking to elevate their customer experience, boost retention, and drive more revenue. Join us as we bring together industry leaders and experts to discuss the strategies that keep customers engaged, deliver real value, and turn success into long-term business impact. Whether you’re a startup, enterprise, or anything in between, this podcast will equip you with actionable insights to strengthen customer relationships, maximize lifetime value, and accelerate business success."
From support to success and beyond - we talk with the people and companies building the future of customer experience. Presented by Tavolo Consulting.
CX Mixer is a networking event series designed to bring together ecommerce professionals in a relaxed, sales-free environment. Our mission is to foster authentic connections, share insights, and create opportunities for collaboration across the industry. From breakfasts to happy hours, each CX Mixer event offers a unique space for leaders to exchange ideas, build relationships, and leave with actionable takeaways – all while enjoying great food and company. Join us at our next event and be part of the community redefining ecommerce networking.
