Blogs about Mentors CX and the world of customer experience

If your company is not investing in better opportunities, then you will most likely see your employees walk away.

Having a mentoring program in your company increases the chances of employees staying at your company and increases their performance.

A company’s ROI can include many different factors than just monetary value, like keeping their customers happy to earn new customers.

Setting clear expectations from the beginning will help you prevent misunderstandings and feeling disappointed.

Imagine having the possibility of accessing the insights an experienced executive can bring without having to pay them every penny from your budget to cover their salary.

Customer experience is more than just making your customers feel good about your company, it now works as a business growth driver when used strategically.

Customer experience is way more important than you realize, every aspect of your business is directly related with the experience a customer will have. When you invest in customer experience, your company will receive many benefits that come from satisfied customers, so take advantage of it.

Mentoring is a great way to help people overcome a quick challenge or commit to a medium or long term goal achievement.

With today's highly competitive market, the key to success lies not only in acquiring customers but also in turning them into loyal clients.

In today's competitive business landscape, the role of customer experience cannot be overstated. It has definitely come a long way from "a nice to have".

In this all-encompassing guide to online mentoring, we provide tips (for both mentors and mentees) to ensure a successful virtual mentoring experience.