
Coffee, Chaos & CS Support
CC & CS Support is dedicated to the Customer Sservice SuperHuman gang: a weekly newsletter navigating the wild, crazy ass universe of customer support!
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CC & CS Support is dedicated to the Customer Sservice SuperHuman gang: a weekly newsletter navigating the wild, crazy ass universe of customer support!

A weekly newsletter on how to scale your business by putting customers at the center, even in an AI-driven world. Learn how to blend technology with empathy, listen deeply, and evolve alongside your customers instead of losing them.

Get a short, actionable email every weekday on how to future-proof your team with strategies for leadership, AI, and CX excellence.

Make sure your customers love you by reading best practices, advices, and tips from the best direct to customer brands in the world.

A weekly round-up of new jobs in customer service, support, success, trust and safety, community management, and anything else user-facing.

Are you job hunting your next CX role? Don't stress over it, check our weekly newsletter to stay up-to-date with the latest job opportunities and expert tips from CX leaders.

Support Human's host has a decade of experience in Customer Support for tech startups, leading teams at Shortcut, Khan Academy, Abstract, and Jyve. They specialize in building sustainable support systems and guiding teams through scaling challenges, ensuring a strong customer experience as products evolve.