Mentors

Customer Feedback and Surveys mentors

15 verified mentors who work on customer feedback and surveys. Book a 1:1 call about the problem on your desk this week. Your first call is free.

First call free15 mentorsRated from verified sessions

Mentors who work on customer feedback and surveys every day

Every mentor on this page lists Customer Feedback and Surveys as part of their work. Each of them was verified by Mentors CX before being listed, and each is a working customer experience professional rather than a full time coach, so a call gets you how the job is actually done rather than how it is described in a course.

A first call is 30 minutes and free. It works best with one specific problem rather than a general conversation: the mentors here are used to being handed something half finished and asked what to do next. Say where you are stuck when you book, and send anything they should read first in the booking notes.

If the first person you speak to is not the right fit, book someone else. The profiles list current role, company, city and the tools each mentor works in, and the reviews are written by people who took the same call you are about to take.

What a customer feedback and surveys mentor helps with

  • Where to start when customer feedback and surveys lands on your desk and nobody owns it
  • What good looks like, from people doing it now rather than a benchmark report
  • The first change worth making, and the ones that can wait
  • Making the case for it to a leadership team
  • Whether your problem is really the tools or really the process
  • What these mentors got wrong the first time they tried it

Mentors

Michaela Carpenter

Free

Customer Success Operations Manager at ALLPLAN

Bratislava

Named one of Top 100 Strategists in CS 2024 | Driving Success through Operational Excellence

5.02 reviewsView profile

Ilyas Wali

Free

Global Head - Customer Experience at Angara.com

Jaipur

Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry

New mentorView profile

Ira Shevelova

Free

Head of Enablement in Customer Care at Superhuman (formerly Grammarly)

Kyiv

15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.

New mentorView profile

Karthick JL

Free

Founder at Customer Success Compass

Chennai

CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.

New mentorView profile

Haneen Yehya

Free

Head of Customer Experience at Naviparking

Dubai

I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.

New mentorView profile

Ty Givens

Free

Founder & CEO of CX Collective at CX Collective

Inglewood

CX leader with 20+ years scaling support teams and turning CX into a growth driver.

New mentorView profile

Stephanie Macoul

Free

Customer Experience Consultant at Self-Employed

New York

CX leader skilled in scaling teams and tech, transforming customer experience into growth.

New mentorView profile

Wael Qenawy

Free

CX Director at MORNI

Riyadh

Customer Experince, VOC, Journey, AI Agent , CRM , Customer Support, Customer Service

New mentorView profile

Victor Fremiot

Free

Founder at SUCCSS

Madrid

Hi, I'm Victor! I'm specialized in building Customer Success operations from scratch at early-stage B2B companies. Happy to chat about 0 to 1 motion, entrepreneurship & scale.

New mentorView profile

Obdus Bohorquez

Free

Head of Support at Smashcut

San Pedro Sula

Experienced Support leader with 15+ years, excelling in remote work, problem-solving, and innovation

New mentorView profile

Mario Guisado

Free

Director, Customer Support at Independent Contractor

Vancouver

I'm a Senior Customer Experience Leader that drives operational efficiency and influences change within B2B, B2C SaaS industries. I use data to build, empower, and champion high-performance teams.

New mentorView profile

Tobi Davis

Free

Head of CX at Pupil Progress

Brighton & Hove

UK-based CX leader specialising in EdTech and Saas. Anything Product, Support, Startup-y - I'm your guy!

New mentorView profile

Showing 12 of 15. See all 15 Customer Feedback and Surveys mentors in the directory.

Learn it, then talk it through

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Questions people ask before booking

Is the first call really free?

Yes. One 30 minute call with any mentor, no card and no trial to cancel. Membership after that is one price for unlimited calls.

How do I choose a mentor?

Read the short bio and the reviews, then pick someone whose last job looks like your next problem. Company size is usually a better guide than job title.

What should I bring to the call?

One problem and any document that describes it. Sending it in the booking notes means the mentor arrives having read it instead of spending ten minutes catching up.

Can I book the same mentor again?

Yes. Membership is unlimited calls at one price, so a second call with someone who already has the context costs nothing extra.

Other ways to browse

Stop guessing. Ask someone who has done customer feedback and surveys.

Your first call is free. Membership after that is unlimited 1:1 calls at one price.

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First call free · 15 mentors

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