Consulting mentors
21 verified mentors who work in Consulting. Book a 1:1 call about the problem on your desk this week. Your first call is free.
Consultants who have had to make it work after the deck
Customer experience consulting has a credibility problem and most of the people on this page know it. What separates the useful ones is that they have run the operation as well as advised on it, so they know which recommendations survive contact with a team that has a queue to answer.
The mentors here consult independently or inside firms. Some will talk to you about your customer experience problem. Others are the right call if the problem is the consulting business itself: pricing, scoping, the first clients, the pipeline, whether to take the retainer.
Bring either one. A proposal you are writing. An engagement that has drifted. A rate you have not raised in three years. A transformation you have been asked to lead with no authority to change anything.
Nobody here is pitching you an engagement on a first call. Mentors CX is a mentoring platform, and the call is 30 free minutes of advice from someone with no stake in your project.
What a Consulting mentor helps with
- Scoping and pricing customer experience work honestly
- Winning the first clients without a brand behind you
- Turning an assessment into changes a team will actually make
- Leading a transformation with influence rather than authority
- Deciding between retainers, projects and interim roles
- Going independent, and what the first year really looks like
Mentors
Michaela Carpenter
FreeCustomer Success Operations Manager at ALLPLAN
Bratislava
Named one of Top 100 Strategists in CS 2024 | Driving Success through Operational Excellence
Alisha (Ali) Joseph
FreeFounder at Savvy Service Pro Learning Solutions
Streamwood, Illinois, United States
15+ years in contact center startups, BPOs, you name it! I’ve built powerhouse teams, tackled tough ops challenges & helped leaders thrive. Now, with Savvy Service Pro, I’m here to help YOU level up.
Coach Rios
FreeHead of CX | Customer Support Leader Coach at Cityside Fiber | RIOS MGMT
Irvine
CX Support Leader & Coach Helping Customer Experience and Support Leaders power-up and own their seat at the table!
Sarah Caminiti
FreeHead of Customer Service, US at abcam
Providence
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Ilyas Wali
FreeGlobal Head - Customer Experience at Angara.com
Jaipur
Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Karthick JL
FreeFounder at Customer Success Compass
Chennai
CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
Haneen Yehya
FreeHead of Customer Experience at Naviparking
Dubai
I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Heather Casey
FreeCEO & Principal Operations Consultant at Casey Advisory
San Francisco
Helping people turn ideas into clear systems and real momentum
Ty Givens
FreeFounder & CEO of CX Collective at CX Collective
Inglewood
CX leader with 20+ years scaling support teams and turning CX into a growth driver.
Rita Saoud
FreeSenior Vice President at Horatio
Santo Domingo
CX-focused BPO expert with a passion for teaching, empowering teams, and driving process improvements. Dedicated to creating exceptional customer experiences through smart, scalable solutions.
Eman Noaman
FreeFounder & CEO at Uplift MEA
Cairo
Empower CX! Elevate service, build loyalty, and make customer satisfaction your superpower!
Rich Wallace
FreeExperience and Innovation Leader at GlobalLogic
Reading
A passionate Human Experiencea,dvocate, husband to a climate activist, father of twins. I help clients close the gap between ambition and execution in an AI obssessed world.
Showing 12 of 21. See all 21 Consulting mentors in the directory.
From sessions with these mentors
Had an amazing mentorship session with Alisha! She was incredibly patient, welcoming, and genuinely invested in helping me improve. She provided actionable advice that I can apply right away. Truly went above and beyond—highly recommend!
Michaela was great and so helpful. She got me set up on the right path and made sure I understood everything so I could confidently create an insightful customer journey map for my company. I'd happily work with her again.
Learn it, then talk it through
Questions people ask before booking
Is the first call really free?
Yes. One 30 minute call with any mentor, no card and no trial to cancel. Membership after that is one price for unlimited calls.
Will a mentor try to sell me a consulting engagement?
They should not, and it is against how Mentors CX works. If it happens, say so in the review and we will act on it.
Can I get advice on running my own consultancy?
Yes. Several mentors here run one and will talk about pricing, pipeline and scope as readily as about customer experience.
I am a consultant myself. Is there anything here for me?
The most common booking on this page is one consultant asking another about a live engagement. It is a second opinion from someone with no stake in your client.
Other ways to browse
- Customer service and support47
- Building a team39
- Team management39
- SaaS36
- Zendesk33
- Remote work27
- Customer journey mapping20
- Customer loyalty and retention20
- Voice of the customer programs20
- Data analysis and insights19
- Ecommerce19
- Employee Training and Engagement19
- Technology16
- Customer Feedback and Surveys15
- Intercom15
- Onboarding15
- Outsourcing15
- Omni-channel Experience14
- Customer Success Management13
- Confluence12
- All mentors
Stop guessing. Ask someone who works in Consulting.
Your first call is free. Membership after that is unlimited 1:1 calls at one price.
First call free · 21 mentors
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