Mentors who work on technology integration every day
Every mentor on this page lists Technology Integration as part of their work. Each of them was verified by Mentors CX before being listed, and each is a working customer experience professional rather than a full time coach, so a call gets you how the job is actually done rather than how it is described in a course.
A first call is 30 minutes and free. It works best with one specific problem rather than a general conversation: the mentors here are used to being handed something half finished and asked what to do next. Say where you are stuck when you book, and send anything they should read first in the booking notes.
If the first person you speak to is not the right fit, book someone else. The profiles list current role, company, city and the tools each mentor works in, and the reviews are written by people who took the same call you are about to take.
What a technology integration mentor helps with
- Where to start when technology integration lands on your desk and nobody owns it
- What good looks like, from people doing it now rather than a benchmark report
- The first change worth making, and the ones that can wait
- Making the case for it to a leadership team
- Whether your problem is really the tools or really the process
- What these mentors got wrong the first time they tried it
Mentors
Jenny Dempsey
FreeCX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host at Fairfield
San Diego
I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.
Sarah Caminiti
FreeHead of Customer Service, US at abcam
Providence
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Olaf Jacobson
FreeFounder at Soon
Den Haag
I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎
Fernando Duarte
FreeSupport Platform Manager at Squarespace
South San Francisco
Helping CX leaders strengthen teams, adopt AI, and improve support operations
Ilyas Wali
FreeGlobal Head - Customer Experience at Angara.com
Jaipur
Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Ira Shevelova
FreeHead of Enablement in Customer Care at Superhuman (formerly Grammarly)
Kyiv
15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Haneen Yehya
FreeHead of Customer Experience at Naviparking
Dubai
I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Ty Givens
FreeFounder & CEO of CX Collective at CX Collective
Inglewood
CX leader with 20+ years scaling support teams and turning CX into a growth driver.
Giulio Castiglioni
FreeCustomer Care Director at Playtomic
Madrid
Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist
Tobi Davis
FreeHead of CX at Pupil Progress
Brighton & Hove
UK-based CX leader specialising in EdTech and Saas. Anything Product, Support, Startup-y - I'm your guy!
Chris Holt
FreeDirector at Holt CX Consultancy
London
An experienced CX technologist, my goal is to help businesses to get the most from their investments
Craig Stoss
FreeVP of Partner Success and Solutions at Kodif
Waterloo
With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator
From sessions with these mentors
I had the privilege of having a 30-minute mentoring session with Jenny, and I must say, it was nothing short of amazing! From the moment our session began, Jenny's enthusiasm and genuine joy for teaching were palpable. She went above and beyond to share her wisdom and knowledge on the topics I had chosen, offering insights that were not only informative but also inspiring. Her ability to make complex ideas accessible and engaging exceeded my expectations. Jenny is truly the best in what she does! Her passion for helping others grow and succeed shines through in every word. I left the session feeling motivated, empowered, and grateful for her time. i LOVED it~ Highly recommend her as a mentor! Thank you Jenny!!! :)
Sarah was brilliant! I needed help with a teammate who is overconfident and she gave me the best advice. I feel prepared to tackle this challenge!
Questions people ask before booking
Is the first call really free?
Yes. One 30 minute call with any mentor, no card and no trial to cancel. Membership after that is one price for unlimited calls.
How do I choose a mentor?
Read the short bio and the reviews, then pick someone whose last job looks like your next problem. Company size is usually a better guide than job title.
What should I bring to the call?
One problem and any document that describes it. Sending it in the booking notes means the mentor arrives having read it instead of spending ten minutes catching up.
Can I book the same mentor again?
Yes. Membership is unlimited calls at one price, so a second call with someone who already has the context costs nothing extra.
Other ways to browse
- Customer service and support49
- Building a team42
- SaaS37
- Team management36
- Zendesk32
- Remote work27
- Consulting22
- Ecommerce21
- Voice of the customer programs21
- Customer journey mapping20
- Customer loyalty and retention19
- Data analysis and insights18
- Employee Training and Engagement18
- Customer Feedback and Surveys17
- Intercom16
- Outsourcing16
- Omni-channel Experience14
- Onboarding14
- Technology14
- Customer Success Management12
- All mentors
Stop guessing. Ask someone who has done technology integration.
Your first call is free. Membership after that is unlimited 1:1 calls at one price.
First call free · 12 mentors
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