Technology Integration mentors

12 verified mentors who work on technology integration. Book a 1:1 call about the problem on your desk this week. Your first call is free.

First call free12 mentorsRated from verified sessions

Mentors who work on technology integration every day

Every mentor on this page lists Technology Integration as part of their work. Each of them was verified by Mentors CX before being listed, and each is a working customer experience professional rather than a full time coach, so a call gets you how the job is actually done rather than how it is described in a course.

A first call is 30 minutes and free. It works best with one specific problem rather than a general conversation: the mentors here are used to being handed something half finished and asked what to do next. Say where you are stuck when you book, and send anything they should read first in the booking notes.

If the first person you speak to is not the right fit, book someone else. The profiles list current role, company, city and the tools each mentor works in, and the reviews are written by people who took the same call you are about to take.

What a technology integration mentor helps with

  • Where to start when technology integration lands on your desk and nobody owns it
  • What good looks like, from people doing it now rather than a benchmark report
  • The first change worth making, and the ones that can wait
  • Making the case for it to a leadership team
  • Whether your problem is really the tools or really the process
  • What these mentors got wrong the first time they tried it

Mentors

Jenny Dempsey

Free

CX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host at Fairfield

San Diego

I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.

5.01 reviewView profile

Sarah Caminiti

Free

Head of Customer Service, US at abcam

Providence

CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!

5.01 reviewView profile

Olaf Jacobson

Free

Founder at Soon

Den Haag

I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎

5.01 reviewView profile

Fernando Duarte

Free

Support Platform Manager at Squarespace

South San Francisco

Helping CX leaders strengthen teams, adopt AI, and improve support operations

New mentorView profile

Ilyas Wali

Free

Global Head - Customer Experience at Angara.com

Jaipur

Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry

New mentorView profile

Ira Shevelova

Free

Head of Enablement in Customer Care at Superhuman (formerly Grammarly)

Kyiv

15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.

New mentorView profile

Haneen Yehya

Free

Head of Customer Experience at Naviparking

Dubai

I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.

New mentorView profile

Ty Givens

Free

Founder & CEO of CX Collective at CX Collective

Inglewood

CX leader with 20+ years scaling support teams and turning CX into a growth driver.

New mentorView profile

Giulio Castiglioni

Free

Customer Care Director at Playtomic

Madrid

Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist

New mentorView profile

Tobi Davis

Free

Head of CX at Pupil Progress

Brighton & Hove

UK-based CX leader specialising in EdTech and Saas. Anything Product, Support, Startup-y - I'm your guy!

New mentorView profile

Chris Holt

Free

Director at Holt CX Consultancy

London

An experienced CX technologist, my goal is to help businesses to get the most from their investments

New mentorView profile

Craig Stoss

Free

VP of Partner Success and Solutions at Kodif

Waterloo

With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator

New mentorView profile

From sessions with these mentors

I had the privilege of having a 30-minute mentoring session with Jenny, and I must say, it was nothing short of amazing! From the moment our session began, Jenny's enthusiasm and genuine joy for teaching were palpable. She went above and beyond to share her wisdom and knowledge on the topics I had chosen, offering insights that were not only informative but also inspiring. Her ability to make complex ideas accessible and engaging exceeded my expectations. Jenny is truly the best in what she does! Her passion for helping others grow and succeed shines through in every word. I left the session feeling motivated, empowered, and grateful for her time. i LOVED it~ Highly recommend her as a mentor! Thank you Jenny!!! :)
Mentee of Jenny Dempsey·5 stars, verified session
Sarah was brilliant! I needed help with a teammate who is overconfident and she gave me the best advice. I feel prepared to tackle this challenge!
Mentee of Sarah Caminiti·5 stars, verified session

Questions people ask before booking

Is the first call really free?

Yes. One 30 minute call with any mentor, no card and no trial to cancel. Membership after that is one price for unlimited calls.

How do I choose a mentor?

Read the short bio and the reviews, then pick someone whose last job looks like your next problem. Company size is usually a better guide than job title.

What should I bring to the call?

One problem and any document that describes it. Sending it in the booking notes means the mentor arrives having read it instead of spending ten minutes catching up.

Can I book the same mentor again?

Yes. Membership is unlimited calls at one price, so a second call with someone who already has the context costs nothing extra.

Other ways to browse

Stop guessing. Ask someone who has done technology integration.

Your first call is free. Membership after that is unlimited 1:1 calls at one price.

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