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Free
Price per hour
min
Call duration
Soon.
Next Available day
English
Rio Rancho, United States of America
Joined July, 2024
0.0
Free
Price per session
30 min
šŖ Passionate about remote culture, exceptional Customer Experience, and cultivating support and community. šš¤ š As a seasoned CX leader, I've navigated the dynamic landscapes of startups, SaaS, and B2B/DTC environments. š¤ At the heart of my leadership philosophy are good vibes with a strong dose of realism. I build not just teams but communities within organizations. š± Embracing growth at every turn! I believe that continuous evolution, fueled by daily learnings, propels us toward our best selves. šø From the intensity of roller derby to the joys of parenting to the satisfaction of building gold-star support teams ā I take pride in my grit, resilience, and determination.
Head of Customer Experience
Senior Director, Customer Support
Director Of Support - North America
Head of Employer/Student Support
I build and scale teams from the ground up, typically at early stage startups.
I've been working remotely long before Covid forced us all to adapt. I'm a staunch believer that remote folks are a valuable asset to their companies.
I've managed teams of 1 up to teams of 40.
My bread and butter, forever.
I currently work for Gamma, an AI powered platform that makes content creation effortless.
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