Book a 1:1 call with someone who has done the job. Every mentor on Mentors CX is a working customer experience professional, verified before they are listed, and they cover support operations, CX strategy, team building, retention and the tools underneath all of it. Your first call is free.
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Customer Experience Lead @ Found
Helping people grow through guidance, support, and empowering them to find their path.
Customer Experience Consultant @ Self-Employed
CX leader skilled in scaling teams and tech, transforming customer experience into growth.
Head of CX @ Telgorithm
Senior CX Leader | ex-Stripe, ex-Netflix
Consultant & Leadership Coach @ Kirsten Penaloza LLC
My passion is helping others be and become the best version of themselves through coaching and mentoring. I lived and worked across continents, allowing me to have a unique perspective on cultural differences at work.
Experience and Innovation Leader @ GlobalLogic
A passionate Human Experiencea,dvocate, husband to a climate activist, father of twins. I help clients close the gap between ambition and execution in an AI obssessed world.
Head of CX @ My Alloy
I’ve spent most of my career in fast-paced, high-growth startup environments building teams from the ground up!
Regional VP Customer Support - APJ @ Commvault
Vice President - APJ Support, Services & Technology | Strategic & Hands-on CX Leader | $850M ARR | SW, SaaS, AI, Cloud, Data, Cyber | Ex-Commvault, HP, Compaq
Founder and Consultant @ TN Consulting
I have a dual-sided view of CX: from strategic roles and consulting, as well as being an operator!
Helping you to get hired @ Ellison Coast
"In all my years in the #customerexperience #CCaaS industry, I've never met a recruitment consultant like James!" - CX Consultancy, Company Co-Founder
Fractional Leader and Support Ops consultant @ self-employed
Customer Support leader, Support Ops strategist, Zendesk expert with 15 years of experience in tech support.
Customer Care Director @ Playtomic
Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist
Head of Support @ Smashcut
Experienced Support leader with 15+ years, excelling in remote work, problem-solving, and innovation
