Coach Rios Head of CX | Customer Support Leader Coach @ Cityside Fiber | RIOS MGMT
Irvine, United States of America English, Spanish CX Support Leader & Coach
Helping Customer Experience and Support Leaders power-up and own their seat at the table!
Building a Team
Team Management
Outsourcing
Telecommunications
Consumer Goods
Software as a Service (SaaS)
Energy
Consulting
Joined January, 2025 30 min sessionsProvidence, United States of America English CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Data Analysis and Insights
+26 more
Joined November, 2024 30 min sessionsWeymouth, United States of America English I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries
Building a Team
Team Management
Employee Training and Engagement
Gaming
Software as a Service (SaaS)
Zendesk
Dixa
Guru
+2 more
Joined July, 2024 30 min sessionsTegucigalpa, Honduras English, Spanish Helping professionals grow into confident leaders through practical mentorship, strategic thinking, and real-world operations experience
Next open time: in 2 days Joined October, 2024 30 min sessionsBerlin, Germany Spanish, English, German Almost 15 years in CX, from answering customer calls to founding Mentors CX. Happy to help with your next career move or with building CX at your startup.
Team Management
Building a Team
Onboarding
Outsourcing
Software as a Service (SaaS)
Joined June, 2024 30 min sessionsInes van Dijk CX Communication Specialist @ Customer Support Excellence
New Free
Tiel , Netherlands Dutch, English Your CX Communications specialist
Customer Service and Support
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Customer Feedback and Surveys
Employee Training and Engagement
Crisis Management
Customer Advocacy
Change Management
+7 more
Joined October, 2026 60 min sessionsIlyas Wali Global Head - Customer Experience @ Angara.com
New Free
Jaipur, India English, Hindi, Urdu Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Building a Team
Team Management
Customer Feedback and Surveys
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Personalization
Brand Experience
Customer Success Management
+22 more
Joined August, 2026 30 min sessionsBühl, Germany English, German I help people grow with clarity, confidence, and without losing themselves in the process.
Remote Work
Building a Team
Team Management
Customer Service and Support
Employee Training and Engagement
Customer Loyalty and Retention
Crisis Management
Change Management
+4 more
Joined July, 2026 30 min sessionsIra Shevelova Head of Enablement in Customer Care @ Superhuman (formerly Grammarly)
New Free
Kyiv, Ukraine English, Ukrainian 15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Building a Team
Team Management
Customer Service and Support
Data Analysis and Insights
Employee Training and Engagement
Technology Integration
Social Media Management
Vendor Management
+12 more
Next open time: in 2 days Joined June, 2026 30 min sessionsChennai, India English, Tamil CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
Onboarding
Team Management
Building a Team
Customer Journey Mapping
Customer Service and Support
Customer Feedback and Surveys
Customer Loyalty and Retention
Customer Success Management
+19 more
Joined May, 2026 30 min sessionsDubai , United Arab Emirates Arabic, English I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Data Analysis and Insights
Customer Loyalty and Retention
Employee Training and Engagement
Omni-channel Experience
Customer-led Growth
Building a Team
+18 more
Joined April, 2026 30 min sessionsHeather Casey CEO & Principal Operations Consultant @ Casey Advisory
New Free
San Francisco, United States of America English Helping people turn ideas into clear systems and real momentum
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Crisis Management
Vendor Management
Outsourcing
+2 more
Joined April, 2026 30 min sessions