Book a 1:1 call with someone who has done the job. Every mentor on Mentors CX is a working customer experience professional, verified before they are listed, and they cover support operations, CX strategy, team building, retention and the tools underneath all of it. Your first call is free.
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Fractional Leader and Support Ops consultant @ self-employed
Customer Support leader, Support Ops strategist, Zendesk expert with 15 years of experience in tech support.
Founder @ Catapult Partners
I help businesses scale CX, optimize support, and boost customer loyalty with efficient operations.
Head of Support @ Smashcut
Experienced Support leader with 15+ years, excelling in remote work, problem-solving, and innovation
Director, Customer Support @ Independent Contractor
I'm a Senior Customer Experience Leader that drives operational efficiency and influences change within B2B, B2C SaaS industries. I use data to build, empower, and champion high-performance teams.
Customer Experience Consultant & Coach @ Professional Helpers
I'm a solution-oriented CX pro who focuses on building orgs & coaches people with empathy.
Head of Customer Experience @ Gamma
💜 Passionate about remote culture, exceptional CX, and cultivating support and community.
CX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host @ Fairfield
I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.
Head of Customer Success & Support @ TheLoops
20+ years in technical customer support and experienced leader of global support teams.
Customer Success Manager @ Siena
I am a CX leader and Service Designer passionate about the blend of humans and technology when delivering incredible customer experiences.
Fractional Chief Customer Officer @ Fractal Exec
Customer-centric SaaS exec driving growth, retention, and ops excellence through CX innovation
Product engineer @ MentorsCX
I am a product engineer, who is fond of AI
Coach & Consultant @ CustomerSuccess.cx
I'm a 15-year professional in the field of customer experience, support and success
