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CX
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min
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Sheena OhUiginn

Customer Success Manager @ Siena

English

Toronto, Canada

Joined November, 2024

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0 reviews

Free

Price per session

30 min

Call duration

Bio

I am a CX leader with experience building and leading large, distributed support teams in high growth SaaS companies. I am passionate about Service Design across both human and digital touch points and have experience implementing new technologies (including AI), restructuring organizations, and guiding teams through complex change.

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    Expertise

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      Remote Work

      I have led globally distributed remote teams since 2017

    Industry

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      Software as a Service (SaaS)

      6+ years helping to grow the CX teams at Shopify

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