Mentors

I'm a customer-centric executive with deep experience in SaaS, customer success, and operational strategy. I specialize in turning around businesses, improving customer retention, and driving revenue growth by aligning employee engagement, customer experience, and shareholder value. With a background in both private equity-backed and high-growth companies, I thrive in complex challenges—whether it's M&A integrations, process overhauls, or building high-performing teams. My leadership style is built on transparency, mentorship, and a passion for continuous improvement. I am a no-nonsense mentor, so if you're overly sensitive about being told directly that something doesn't make sense, I'm probably not the one for you!