Streamwood, Illinois, United States, United States of America English 15+ years in contact center startups, BPOs, you name it! I’ve built powerhouse teams, tackled tough ops challenges & helped leaders thrive. Now, with Savvy Service Pro, I’m here to help YOU level up.
Team Management
Vendor Management
Outsourcing
Remote Work
Employee Training and Engagement
Food and Beverage
Logistics
Financial Services
+3 more
Next open time: in 2 days Joined February, 2025 30 min sessionsCoach Rios Head of CX | Customer Support Leader Coach @ Cityside Fiber | RIOS MGMT
Irvine, United States of America English, Spanish CX Support Leader & Coach
Helping Customer Experience and Support Leaders power-up and own their seat at the table!
Building a Team
Team Management
Outsourcing
Telecommunications
Consumer Goods
Software as a Service (SaaS)
Energy
Consulting
Joined January, 2025 30 min sessionsProvidence, United States of America English CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Data Analysis and Insights
+26 more
Joined November, 2024 30 min sessionsBerlin, Germany Spanish, English, German Almost 15 years in CX, from answering customer calls to founding Mentors CX. Happy to help with your next career move or with building CX at your startup.
Team Management
Building a Team
Onboarding
Outsourcing
Software as a Service (SaaS)
Joined June, 2024 30 min sessionsHeather Casey CEO & Principal Operations Consultant @ Casey Advisory
New Free
San Francisco, United States of America English Helping people turn ideas into clear systems and real momentum
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Crisis Management
Vendor Management
Outsourcing
+2 more
Joined April, 2026 30 min sessionsVice President - APJ Support, Services & Technology | Strategic & Hands-on CX Leader | $850M ARR | SW, SaaS, AI, Cloud, Data, Cyber | Ex-Commvault, HP, Compaq
Building a Team
Customer Service and Support
Outsourcing
Software as a Service (SaaS)
Information Technology
Joined March, 2025 30 min sessionsSimone Secci Fractional Leader and Support Ops consultant @ self-employed
New Free
Berlin, Germany English, Italian, German Customer Support leader, Support Ops strategist, Zendesk expert with 15 years of experience in tech support.
Remote Work
Building a Team
Customer Service and Support
Data Analysis and Insights
Outsourcing
Software as a Service (SaaS)
Social Media
Ecommerce
+5 more
Next open time: in 2 days Joined March, 2025 30 min sessionsGilbert, United States of America English I help businesses scale CX, optimize support, and boost customer loyalty with efficient operations.
Customer Journey Mapping
Outsourcing
Remote Work
Customer Loyalty and Retention
Customer Service and Support
Ecommerce
Joined March, 2025 30 min sessionsBuenos Aires, Argentina English, Spanish I'm an empathetic leader that learns from mistakes. I love helping and sharing my experience and learning from others.
Outsourcing
Building a Team
Customer Service and Support
Human Resources
Software as a Service (SaaS)
Logistics
Zendesk
FrontApp
+4 more
Joined November, 2024 30 min sessionsAustin, United States of America English, French I am an operator with a big heart! I love helping small teams grow and operationalize, and help leaders step into their power.
Building a Team
Customer Service and Support
Outsourcing
Team Management
Technology
Gaming
Joined June, 2024 30 min sessionsWith 25 years of customer-facing experience, Craig advises software brands & is a CX content creator
Customer Service and Support
Voice of the Customer (VoC) Programs
Outsourcing
Technology Integration
Software as a Service (SaaS)
Technology
Zendesk
Siena
+1 more
Next open time: in 2 days Joined June, 2024 30 min sessionsTy Givens Founder & CEO of CX Collective @ CX Collective
New Free
Inglewood, United States of America English CX leader with 20+ years scaling support teams and turning CX into a growth driver.
Technology Integration
Outsourcing
Building a Team
Onboarding
Customer Service and Support
Data Analysis and Insights
Customer Feedback and Surveys
Employee Training and Engagement
+11 more
Next open time: in 3 days Joined August, 2025 15 min sessions