Batumi, Georgia Russian, Belarusian, German, English CX & Zendesk Expert. Recognized 'The Wise One' by Zendesk (2021). Ph.D. in Sociology (2015). 🧙♂️
Customer Journey Mapping
Customer Service and Support
Data Analysis and Insights
Software as a Service (SaaS)
Ecommerce
Telecommunications
Zendesk
Intercom
Next open time: in 2 days Joined March, 2025 30 min sessionsSimone Secci Fractional Leader and Support Ops consultant @ self-employed
New Free
Berlin, Germany English, Italian, German Customer Support leader, Support Ops strategist, Zendesk expert with 15 years of experience in tech support.
Remote Work
Building a Team
Customer Service and Support
Data Analysis and Insights
Outsourcing
Software as a Service (SaaS)
Social Media
Ecommerce
+5 more
Next open time: in 2 days Joined March, 2025 30 min sessionsMadrid, Spain English, Italian, Spanish Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist
Building a Team
Team Management
Data Analysis and Insights
Technology Integration
Software as a Service (SaaS)
Technology
Sports
Zendesk
+2 more
Joined February, 2025 30 min sessionsSan Pedro Sula, Honduras English, Spanish Experienced Support leader with 15+ years, excelling in remote work, problem-solving, and innovation
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Crisis Management
Customer Feedback and Surveys
Customer Loyalty and Retention
+12 more
Joined February, 2025 30 min sessionsVancouver, Cameroon English, Spanish I'm a Senior Customer Experience Leader that drives operational efficiency and influences change within B2B, B2C SaaS industries. I use data to build, empower, and champion high-performance teams.
Remote Work
Building a Team
Team Management
Customer Service and Support
Customer Feedback and Surveys
Vendor Management
Food and Beverage
Software as a Service (SaaS)
+6 more
Joined December, 2024 30 min sessionsBuenos Aires, Argentina English, Spanish I'm an empathetic leader that learns from mistakes. I love helping and sharing my experience and learning from others.
Outsourcing
Building a Team
Customer Service and Support
Human Resources
Software as a Service (SaaS)
Logistics
Zendesk
FrontApp
+4 more
Joined November, 2024 30 min sessionsSanto Domingo, Dominican Republic Spanish, English I'm dedicated to mentoring others and helping brands elevate their customer experience to new heights.
Omni-channel Experience
Ecommerce
Zendesk
Gorgias
Intercom
Kustomer
Gladly
Dixa
+8 more
Joined November, 2024 30 min sessionsAshley Hayslett Customer Experience Consultant & Coach @ Professional Helpers
New Free
New York, United States of America English I'm a solution-oriented CX pro who focuses on building orgs & coaches people with empathy.
Remote Work
Building a Team
Customer Service and Support
Team Management
Onboarding
Voice of the Customer (VoC) Programs
Ecommerce
Social Media
+5 more
Joined August, 2024 30 min sessionsWith 25 years of customer-facing experience, Craig advises software brands & is a CX content creator
Customer Service and Support
Voice of the Customer (VoC) Programs
Outsourcing
Technology Integration
Software as a Service (SaaS)
Technology
Zendesk
Siena
+1 more
Joined June, 2024 30 min sessionsJenny Dempsey CX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host @ Fairfield
San Diego, United States of America English I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.
Customer Service and Support
Voice of the Customer (VoC) Programs
Customer Feedback and Surveys
Customer Loyalty and Retention
Personalization
Crisis Management
Technology Integration
Social Media Management
+12 more
Nothing open in the next 30 days Joined February, 2025 30 min sessionsTy Givens Founder & CEO of CX Collective @ CX Collective
New Free
Inglewood, United States of America English CX leader with 20+ years scaling support teams and turning CX into a growth driver.
Technology Integration
Outsourcing
Building a Team
Onboarding
Customer Service and Support
Data Analysis and Insights
Customer Feedback and Surveys
Employee Training and Engagement
+11 more
Next open time: in 3 days Joined August, 2025 15 min sessionsSanto Domingo, Dominican Republic English, French, Spanish, Arabic CX-focused BPO expert with a passion for teaching, empowering teams, and driving process improvements. Dedicated to creating exceptional customer experiences through smart, scalable solutions.
Outsourcing
Onboarding
Building a Team
Team Management
Voice of the Customer (VoC) Programs
Customer Service and Support
Omni-channel Experience
Consulting
+23 more
Next open time: in 4 days Joined July, 2025 30 min sessions