VP of Customer Experience @ Hello TUSHY
Seasoned CX leader blending human connection with AI to create soulful, scalable customer experiences.
Co Founder @ Frank CX
CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & journey mapping.
Manager, Support Knowledge & Content @ Wealthsimple
Chat with me about AI, L&D, Quality, Knowledge Management, and Operational Excellence!
Coach @ &joy Coaching
Certified Coach & Facilitator for "Better" Employee & Customer Experiences
Head of Customer Service, US @ abcam
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Coach & Consultant @ CustomerSuccess.cx
I'm a 15-year professional in the field of customer experience, support and success
Global Head - Customer Experience @ Angara.com
Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Director of Customer Operations @ SafetyWing
I help people grow with clarity, confidence, and without losing themselves in the process.
Head of Enablement in Customer Care @ Superhuman (formerly Grammarly)
15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Founder @ Customer Success Compass
CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
CEO & Principal Operations Consultant @ Casey Advisory
Helping people turn ideas into clear systems and real momentum
Director of Customer Support @ Prodege
CX and support leader driving better service, stronger teams, and scalable operations.