Tue Søttrup
Verified mentor

Mentor · Customer Experience

Tue Søttrup

CEO @ Smart Role

With over 20 years of experience in customer service, I am driven by my passion for providing exceptional customer experiences. My expertise lies in the intersection of technology and customer-centricity.

0.0 · 0 reviews
Copenhagen, Denmark
English, Danish, Swedish, Norwegian

About

With over 20 years in customer service, Tue is fueled by his passion. He sees software as a force to fortify brand relationships, elevate customer experiences, and transform agent engagement. His expertise embodies the pivotal fusion of technology and customer-centricity.

Experience

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Expertise

I have built and managed customer service teams up to 30 people.

I have handled onboarding of team members, training, and implementation of several SaaS products.

Industry

I have been building and selling B2B SaaS since 2016.

Toolkit

Zendesk

I have implemented and used Zendesk.

Dixa
Dixa

I spent seven years at Dixa. I was part of building, selling, and implementing the product.

Reviews

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