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CX
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Free
Price per hour
min
Call duration
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Raquel Rincon

Senior Account Executive @ Crescendo

English

Nipomo, United States of America

Joined November, 2024

5.0

1 reviews

Free

Price per session

30 min

Call duration

Bio

I’m a Senior Account Executive at Crescendo, where I’ve spent over four years helping brands scale and evolve their customer experience strategies. My background in Customer Success shapes how I partner with companies today, with a focus not just on growth but on building support programs that foster community, loyalty, and long-term value. With over a decade in the beauty and e-commerce space, I specialize in account management, strategic partnerships, and integrating technology to create more personalized customer experiences. Outside of my 9 to 5, I run a profitable vintage clothing business, where I apply the same principles of community building, brand storytelling, and customer connection to drive growth and sales.

Experience

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    Expertise

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      Customer Loyalty and Retention

      I've lead numerous webinars and classes on how brands can leverage brand voice, customer service, and community to turn regular customers into loyalty.

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      Customer Success Management

      10+ years specializing in Account Management and Customer Success. I currently work with PartnerHero to help our ecomm brands optimize their CX programs.

    Industry

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      Ecommerce

      Over a decade experience working with ecommerce brands and helping them strategize their business.

    Toolkit

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    No data yet.

      Customer Feedback

      Olga Alekseeva

      Olga Alekseeva

      03-15-2026

      I've had an incredible session with Raquel! Her expertise in Customer Success is obvious, plus she is very supportive and positive. I walked away feeling incredibly motivated and inspired. Highly recommend. Thank you, Raquel!

      Average Rating

      5.0

      Average rating this year

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