Certified Coach & Facilitator for "Better" Employee & Customer Experiences
Employee Training and Engagement
Team Management
Customer Service and Support
Voice of the Customer (VoC) Programs
Healthcare
Manufacturing
Zendesk
March, 2025 30 min sessionsProvidence, United States of America English CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Data Analysis and Insights
+26 more
November, 2024 30 min sessionsInes van Dijk CX Communication Specialist @ Customer Support Excellence
New Free
Tiel , Netherlands Dutch, English Your CX Communications specialist
Customer Service and Support
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Customer Feedback and Surveys
Employee Training and Engagement
Crisis Management
Customer Advocacy
Change Management
+7 more
October, 2026 60 min sessionsTokyo, Japan English, Spanish I'm a CX leader based in Japan with more than 10 years of experience. I focus on Customer Service and Conversational AI.
Customer Service and Support
Team Management
Customer Success Management
ROI & Business Impact
Employee Training and Engagement
Voice of the Customer (VoC) Programs
Agnostic
Next open time: in 2 days August, 2026 30 min sessionsIlyas Wali Global Head - Customer Experience @ Angara.com
New Free
Jaipur, India English, Hindi, Urdu Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Building a Team
Team Management
Customer Feedback and Surveys
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Personalization
Brand Experience
Customer Success Management
+22 more
August, 2026 30 min sessionsIra Shevelova Head of Enablement in Customer Care @ Superhuman (formerly Grammarly)
New Free
Kyiv, Ukraine English, Ukrainian 15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Building a Team
Team Management
Customer Service and Support
Data Analysis and Insights
Employee Training and Engagement
Technology Integration
Social Media Management
Vendor Management
+12 more
Next open time: in 2 days June, 2026 30 min sessionsChennai, India English, Tamil CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
Onboarding
Team Management
Building a Team
Customer Journey Mapping
Customer Service and Support
Customer Feedback and Surveys
Customer Loyalty and Retention
Customer Success Management
+19 more
May, 2026 30 min sessionsDubai , United Arab Emirates Arabic, English I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Data Analysis and Insights
Customer Loyalty and Retention
Employee Training and Engagement
Omni-channel Experience
Customer-led Growth
Building a Team
+18 more
April, 2026 30 min sessionsTONI KELLER AI / CX operator with 13+ years @ TK Consulting
New Free
San Diego, United States of America English CX Leader | Scaled CX from $600K to $12M+/mo | AI & Contact Center Ops
Vendor Management
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Customer Success Management
ROI & Business Impact
Retail
Software as a Service (SaaS)
Technology
+13 more
Next open time: in 2 days April, 2025 30 min sessionsNew York, United States of America English, Hebrew Support Leader with over a decade of experience in B2B SaaS, cloud-based developer-focused products.
Team Management
Customer Service and Support
Voice of the Customer (VoC) Programs
Software as a Service (SaaS)
Technology
Zendesk
SalesforceServiceCloud
Confluence
+1 more
April, 2025 30 min sessionsFranklin, United States of America English I’ve spent most of my career in fast-paced, high-growth startup environments building teams from the ground up!
Building a Team
Team Management
Customer Service and Support
Voice of the Customer (VoC) Programs
Data Analysis and Insights
Healthcare
March, 2025 30 min sessionsSao Paulo, Brazil Portuguese (Portugal, Brazil), English, Spanish I have a dual-sided view of CX: from strategic roles and consulting, as well as being an operator!
Remote Work
Customer Journey Mapping
Employee Training and Engagement
Crisis Management
Building a Team
Team Management
Voice of the Customer (VoC) Programs
Consulting
+1 more
March, 2025 30 min sessions
