VP of Partner Success and Solutions @ Kodif
With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator
CX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host @ Fairfield
I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.
Global Customer Support Manager @ Prime6 Brands
Global CX Leader | Scaling Customer Support Operations with AI, VoC & Operational Strategy
Customer Support Manager @ First Connect Edge Limited
Coaching support agents to team leads with tools, clarity, automation & real-life insight
VP CX & Strategic Initiatives @ Glamnetic
VP of CX & Strategic Initiatives | Driving Team Excellence & AI-Powered Growth in E-Commerce
Director of Customer Support @ Smalls
CX nerd here, ready to chat all things customers, agents, team management, tech/tools, and more! Having a mentor when I was a junior manager was a game changer for my career, and I'd love to pay it forward.
Fractional Head of Customer Support @ Bonne Idee
Customer support leader focused on building teams and enhancing customer-centric strategies.
CX & Business Operations Leader @ annamariabeno.com
Scaling your business while keeping customers and teams happy.
Senior Director, Customer Experience @ Victoria Beckham Beauty
Senior CX Strategist & Mentor | Helping You Build 5-Star Experiences
Senior Manger of Escalations and CX Quality @ GoHighlevel
Turning messy support into scalable, AI-powered CX systems that actually drive impact.