Book a 1:1 call with someone who has done the job. Every mentor on Mentors CX is a working customer experience professional, verified before they are listed, and they cover support operations, CX strategy, team building, retention and the tools underneath all of it. Your first call is free.
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Founder - CX Strategist @ Tovana
CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & help centers
Manager, Support Knowledge & Content @ Wealthsimple
Chat with me about AI, L&D, Quality, Knowledge Management, and Operational Excellence!
Head of Customer Service, US @ abcam
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Global Head - Customer Experience @ Angara.com
Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Head of Enablement in Customer Care @ Superhuman (formerly Grammarly)
15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Founder @ Customer Success Compass
CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
Head of Customer Experience @ Naviparking
I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Founder & CEO of CX Collective @ CX Collective
CX leader with 20+ years scaling support teams and turning CX into a growth driver.
Customer Experience Consultant @ Self-Employed
CX leader skilled in scaling teams and tech, transforming customer experience into growth.
Head of CX @ Telgorithm
Senior CX Leader | ex-Stripe, ex-Netflix
Consultant & Leadership Coach @ Kirsten Penaloza LLC
My passion is helping others be and become the best version of themselves through coaching and mentoring. I lived and worked across continents, allowing me to have a unique perspective on cultural differences at work.
Customer Success Director @ Speedio
Customer Lifecycle Director with over 8 years leading and scaling teams to over 100 professionals across seven countries.
