Buenos Aires, Argentina Spanish, English, Italian, French, Portuguese (Portugal, Brazil) CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & help centers
Customer Journey Mapping
Onboarding
Customer Service and Support
Data Analysis and Insights
Software as a Service (SaaS)
March, 2025 30 min sessionsProvidence, United States of America English CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Data Analysis and Insights
+26 more
November, 2024 30 min sessionsIlyas Wali Global Head - Customer Experience @ Angara.com
New Free
Jaipur, India English, Hindi, Urdu Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Building a Team
Team Management
Customer Feedback and Surveys
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Personalization
Brand Experience
Customer Success Management
+22 more
August, 2026 30 min sessionsIra Shevelova Head of Enablement in Customer Care @ Superhuman (formerly Grammarly)
New Free
Kyiv, Ukraine English, Ukrainian 15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Building a Team
Team Management
Customer Service and Support
Data Analysis and Insights
Employee Training and Engagement
Technology Integration
Social Media Management
Vendor Management
+12 more
Next open time: in 2 days June, 2026 30 min sessionsChennai, India English, Tamil CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
Onboarding
Team Management
Building a Team
Customer Journey Mapping
Customer Service and Support
Customer Feedback and Surveys
Customer Loyalty and Retention
Customer Success Management
+19 more
May, 2026 30 min sessionsDubai , United Arab Emirates Arabic, English I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Data Analysis and Insights
Customer Loyalty and Retention
Employee Training and Engagement
Omni-channel Experience
Customer-led Growth
Building a Team
+18 more
April, 2026 30 min sessionsNew York, United States of America English CX leader skilled in scaling teams and tech, transforming customer experience into growth.
Building a Team
Brand Experience
Vendor Management
Customer Loyalty and Retention
Data Analysis and Insights
Customer Service and Support
Omni-channel Experience
Customer Feedback and Surveys
+6 more
August, 2025 30 min sessionsPortland, United States of America English Senior CX Leader | ex-Stripe, ex-Netflix
Data Analysis and Insights
Building a Team
Customer Service and Support
Onboarding
Software as a Service (SaaS)
Design and Creative Services
Zendesk
HubSpotServiceHub
Next open time: in 2 days August, 2025 45 min sessionsAustin, TX, United States of America English, German, Spanish My passion is helping others be and become the best version of themselves through coaching and mentoring. I lived and worked across continents, allowing me to have a unique perspective on cultural differences at work.
Building a Team
Team Management
Customer Service and Support
Data Analysis and Insights
Remote Work
Software as a Service (SaaS)
August, 2025 60 min sessionsFranklin, United States of America English I’ve spent most of my career in fast-paced, high-growth startup environments building teams from the ground up!
Building a Team
Team Management
Customer Service and Support
Voice of the Customer (VoC) Programs
Data Analysis and Insights
Healthcare
March, 2025 30 min sessionsBatumi, Georgia Russian, Belarusian, German, English CX & Zendesk Expert. Recognized 'The Wise One' by Zendesk (2021). Ph.D. in Sociology (2015). 🧙♂️
Customer Journey Mapping
Customer Service and Support
Data Analysis and Insights
Software as a Service (SaaS)
Ecommerce
Telecommunications
Zendesk
Intercom
March, 2025 30 min sessionsJustin Neal Founder and Principal Consultant @ SuccessWave Solutions LLC
New Free
Holly Springs, United States of America English SaaS & CS Ops Leader & Mentor passionate about digital transformation & customer success.
Customer Success Management
Team Management
Remote Work
Customer-led Growth
Customer Loyalty and Retention
Customer Journey Mapping
Data Analysis and Insights
Software as a Service (SaaS)
+2 more
March, 2025 30 min sessions
