Buenos Aires, Argentina Spanish, English, Italian, French, Portuguese (Portugal, Brazil) CX strategist passionate about UX research. Mentor in EN/ES. Specializing in SaaS onboarding & help centers
Customer Journey Mapping
Onboarding
Customer Service and Support
Data Analysis and Insights
Software as a Service (SaaS)
Joined March, 2025 30 min sessionsBratislava, Slovakia Slovak, Czech, English Named one of Top 100 Strategists in CS 2024 | Driving Success through Operational Excellence
Customer Journey Mapping
Customer Feedback and Surveys
Software as a Service (SaaS)
Consulting
Information Technology
Joined March, 2025 30 min sessionsCoach Rios Head of CX | Customer Support Leader Coach @ Cityside Fiber | RIOS MGMT
Irvine, United States of America English, Spanish CX Support Leader & Coach
Helping Customer Experience and Support Leaders power-up and own their seat at the table!
Building a Team
Team Management
Outsourcing
Telecommunications
Consumer Goods
Software as a Service (SaaS)
Energy
Consulting
Joined January, 2025 30 min sessionsProvidence, United States of America English CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Remote Work
Building a Team
Team Management
Onboarding
Customer Service and Support
Voice of the Customer (VoC) Programs
Customer Loyalty and Retention
Data Analysis and Insights
+26 more
Joined November, 2024 30 min sessionsWeymouth, United States of America English I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries
Building a Team
Team Management
Employee Training and Engagement
Gaming
Software as a Service (SaaS)
Zendesk
Dixa
Guru
+2 more
Joined July, 2024 30 min sessionsDen Haag, Netherlands English, Dutch I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎
Remote Work
Technology Integration
Software as a Service (SaaS)
Food and Beverage
Intercom
Soon
Next open time: in 3 days Joined September, 2024 30 min sessionsBerlin, Germany Spanish, English, German Almost 15 years in CX, from answering customer calls to founding Mentors CX. Happy to help with your next career move or with building CX at your startup.
Team Management
Building a Team
Onboarding
Outsourcing
Software as a Service (SaaS)
Joined June, 2024 30 min sessionsInes van Dijk CX Communication Specialist @ Customer Support Excellence
New Free
Tiel , Netherlands Dutch, English Your CX Communications specialist
Customer Service and Support
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Customer Feedback and Surveys
Employee Training and Engagement
Crisis Management
Customer Advocacy
Change Management
+7 more
Joined October, 2026 60 min sessionsChennai, India English, Tamil CS & CX leader with 20+ years helping professionals, leaders and B2B founders scale retention, growth, leadership and customer centric strategies.
Onboarding
Team Management
Building a Team
Customer Journey Mapping
Customer Service and Support
Customer Feedback and Surveys
Customer Loyalty and Retention
Customer Success Management
+19 more
Joined May, 2026 30 min sessionsDubai , United Arab Emirates Arabic, English I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Customer Journey Mapping
Voice of the Customer (VoC) Programs
Data Analysis and Insights
Customer Loyalty and Retention
Employee Training and Engagement
Omni-channel Experience
Customer-led Growth
Building a Team
+18 more
Joined April, 2026 30 min sessionsPortland, United States of America English Senior CX Leader | ex-Stripe, ex-Netflix
Data Analysis and Insights
Building a Team
Customer Service and Support
Onboarding
Software as a Service (SaaS)
Design and Creative Services
Zendesk
HubSpotServiceHub
Next open time: in 2 days Joined August, 2025 45 min sessionsAustin, TX, United States of America English, German, Spanish My passion is helping others be and become the best version of themselves through coaching and mentoring. I lived and worked across continents, allowing me to have a unique perspective on cultural differences at work.
Building a Team
Team Management
Customer Service and Support
Data Analysis and Insights
Remote Work
Software as a Service (SaaS)
Joined August, 2025 60 min sessions