Head of Customer Service, US @ abcam
CX leader passionate about aligning strategy and empathy to build lasting customer trust and impact!
Founder @ Soon
I'm a startup founder with experience in SaaS - Workforce Management Software - and some B2C adventures 😎
Global Head - Customer Experience @ Angara.com
Leader in CX Transformation and AI-Led Retention - CRM | Loyalty | Customer Journey | ORM | Luxury e-tail & retail | VOC | OmniChannel | Gems & Jewelry
Head of Enablement in Customer Care @ Superhuman (formerly Grammarly)
15+ years building what makes customer care work: teams, quality, learning, knowledge, and workforce planning that keeps capacity aligned with demand.
Head of Customer Experience @ Naviparking
I make sure CX is a shared strategy across the whole organization, then I go ahead and execute it.
Founder & CEO of CX Collective @ CX Collective
CX leader with 20+ years scaling support teams and turning CX into a growth driver.
Customer Care Director @ Playtomic
Data-Driven CX Leader | AI & SaaS Expert | Team Builder & Strategist
Head of CX @ Pupil Progress
UK-based CX leader specialising in EdTech and Saas. Anything Product, Support, Startup-y - I'm your guy!
VP of Partner Success and Solutions @ Kodif
With 25 years of customer-facing experience, Craig advises software brands & is a CX content creator
CX leader/Brand Reputation Specialist/Furniture Flipper/Podcast Host @ Fairfield
I coach on topics such as customer experience, customer service as well as career changes, creativity and side gigs.
AE @ Laivly
I'm a a strategic leader in AI automation and customer experience, specializing in optimizing service operations, enhancing customer loyalty, and driving revenue growth.
Director @ Holt CX Consultancy
An experienced CX technologist, my goal is to help businesses to get the most from their investments