How to create a mentor account?

Mentor Help centerUpdated about 1 year ago

We want to offer the best professional help to all those people that need assistance to better understand a topic for their job, startup, or college, and to prevent anyone from becoming a mentor, we have created a process that will help us determine whether or not someone is a great fit to become a mentor.

Step 1

First of all you need to access Mentor CX’s website and from there, go all the way down to the website’s footer and on the “Company” column, you will see a “Become a mentor” option, click it and it will redirect you to another page.

Step 2

You will be redirected to a page that explains some of the things you must consider before applying to become a mentor. Those things are:

  • Our main differentiator is a thorough “recruiting-like” process to keep our platform curated with top mentors.
  • The best mentors believe in Kaizen, therefore we encourage mentors to also be mentees and we provide free session bookings (one for one model).
  • Remember to treat mentees the same way you’d like to be treated - it’s key for the health of our community.
  • If you decide to charge, we suggest keeping your rates affordable. Also, we collect 12% of your fee due to processing and maintenance.
  • As a community-first mindset platform, you’ll have to mentor for free until you have four reviews. Read about our GBC philosophy.

If you comply with everything we mention there, you can click on the “Fill your application” button at the bottom of the page.

Step 3

You will be redirected to our Application survey. We ask you to fill out the following information:

  • First Name
  • Last name
  • Email
  • What is your LinkedIn profile? (optional)
  • Do you have at least 5 years of experience working in customer experience, customer support, with startups, or in tech companies?
  • What describes you best?
  • Why would you like to become a CX mentor? (one sentence)
  • Are you planning on charging for your mentorship?
  • What hourly rate do you anticipate setting for your mentoring sessions on Mentors CX? ($USD)
  • How much does the financial incentive of compensated mentoring sessions serve as a motivating factor for you to become a CX mentor?
  • You won't have the ability to set a fee until you receive your initial four reviews. Additionally, you won't be able to charge more than $120 per hour until you accumulate ten reviews. Is this acceptable to you?
  • Creating video profile introductions is strongly recommended for new mentors. Are you comfortable with this?
  • Ideally, how many 30-minute mentorship weekly sessions would you aim to conduct each week?
  • Have you had any prior experience mentoring others?
  • Please share a brief self-description in a few sentences (in first person). If you become a mentor, your response to this question will be added to your mentor profile (you’ll be able to edit it later).
  • In your own words, please describe what good CX means to you.
  • Share an inventive solution to a challenging problem that you came up with, leaving you with a sense of confidence and thinking "hey, I'm pretty good at this!" (this won't be added to your profile)
  • Which groups of people looking for guidance are you most excited to support as a mentor?

Please fill out all the information and then submit your application. You will receive an email confirmation that we received your application, and after reviewing it, we will send you an email letting you know if you were accepted. After that you can start creating your mentor profile and access its features.

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