Keeping Teams Focused
Registration runs on Zoho Webinar. You get the join link and a calendar invite.
About this session
Staying aligned and driving high performance across CX teams is harder than ever. Join us for an exclusive 45-minute live session where Neal Travis (Head of Operations & CX at AIHR) shares actionable strategies and lessons learned during his career journey, from starting as a frontline representative to leading customer experience strategies.
What You’ll Learn:
1) Key strategies to keep customer experience teams motivated and laser-focused on priorities.
2) How to navigate and lead CX growth, drawing directly from frontline experience.
3) Practical frameworks for aligning team execution with high-level operational goals.
Your host: Neal Travis, Head of Operations & CX.
Every event is free. Members can book 1:1 sessions with the hosts.
Unlimited calls with the CX leaders you meet here, plus access to the community.
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