Victor Fremiot
Founder · SUCCSS
Very interesting conversation with Michaela about customer journey mapping, feedback collection and CS platforms. Thank you!
Verified session· Customer Journey Mapping· 30 min· 22 May 2025
What mentees say about Michaela Carpenter
Customer Success Operations Manager at ALLPLAN
5.0 from 2 reviews, every one from a completed session.
Alec DelValle
Customer Experience Manager · Remedy Skin
Michaela was great and so helpful. She got me set up on the right path and made sure I understood everything so I could confidently create an insightful customer journey map for my company. I'd happily work with her again.
Verified session· Customer Journey Mapping· 30 min· 18 Apr 2025
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