Mentors CX Privacy Policy
Last updated: January 25th, 2024
Visitor Data
MentorsCX may gather information during your website visits for thorough analysis. This data aids in customizing products and content, improving your browsing experience. To uphold transparency, our privacy policy discloses the use of visitor IP addresses, cookie identifiers, and web beacons for diagnosing server issues, administering websites, tracking visit details, personalizing web content, preventing redundant content views, and overall, enhancing the effectiveness of our website's content and user experience.
Information Provided By You
Upon registering for an Account, we may request your contact details, including but not limited to your name, company name, address, email address, and telephone number. Financial account information provided to your Account is directed to our third-party payment processor.
Whenever we seek personal information, we will transparently communicate the purpose, typically for identity verification during purchases, and for customer services such as account maintenance and technical support. Should you reach out to us directly, additional information like your name, email address, phone number, message contents, attachments, and any other details you voluntarily provide may be received.
Client Web Visit
Various methods constitute a "visit" to the MentorsCX website, encompassing the use of a web browser leading to https://www.mentorscx.com, app.mentorscx.com, and other sites under the ownership of MentorsCX. This includes interactions with emails containing content from our servers or third-party servers, and viewing advertisements on third-party websites displaying content delivered by our web servers.
During web visits, our server may log the duration of your visit, the pages accessed, and the time spent on them. If your arrival is via a sponsored link, paid advertisement, or paid search result, visit statistics will be collected. Regardless of your visit source to the mentioned sites, information may also be gathered based on the visit's origin and publicly available computer data.
Client Identifier
During your visit, a unique alphanumeric identifier, commonly referred to as "cookies," may be placed on your hard drive to assist MentorsCX in identifying visitors for customization and analysis. These identifiers cannot execute as code, deliver viruses, be identifiable to other servers, nor collect personal information.
MentorsCX employs this method solely for aggregating statistics to enhance the user experience. If you prefer not to have these identifiers during your visit, you can disable cookies in your web browser's security settings. It's essential to note that disabling cookies may impact your ability to fully utilize our website or execute functions where cookies are required for security. In some regions, including countries in the European Economic Area, the information mentioned in this paragraph may be considered personal information under applicable data protection laws.
We utilize the collected information for various purposes, including to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Develop new products, services, features, and functionality.
- Communicate with you, providing updates and other information related to the service, and for marketing and promotional purposes.
- Process your transactions.
- Identify and prevent fraud.
- Fulfill compliance purposes, including enforcing our Terms of Service, legal rights, or as required by applicable laws and regulations or requested by judicial processes or governmental agencies.
Web-Beacon
A small graphic known as a web beacon may be embedded into MentorsCX advertisements, emails, or web pages. This graphic prompts your web browser to request the beacon from a web server, acquiring a unique identifier that may track visitor movement on the website. MentorsCX utilizes web beacons to offer customized experiences and gather usage statistics for tailoring the viewing experience. The web beacon employed by MentorsCX reads only raw usage statistics and does not access personal information.
API
We use third party services such as APIs from companies like Google. For example, when you sync your Google Calendar with your Mentors CX account, you give access to read and edit your calendar. Reading allows it to know when you're available and when you're busy to avoid double bookings. And editing allows the API to book the meeting automatically once you accept a session (or your session request is accepted), making it easier for you to manage your availability and schedule.
Mentors CX's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Contact us
You can assist us by keeping your personal contact information up to date. If you wish to access your information, have any questions, comments, or suggestions, or if you notice any errors in the information we have about you, please reach out to us at mentorscx@gmail.com. Should you have any concerns regarding our compliance with privacy laws, we will investigate your complaint and, if necessary, take appropriate action.