NA
0 reviews
Free
Price per hour
min
Call duration
Soon.
Next Available day
English
Weymouth, United States of America
Joined July, 2024
0.0
Free
Price per session
30 min
I'm a people-first support leader who has managed teams in the casual gaming (B2C) and SaaS (B2B) industries. I truly love working with people on career growth, process/workflow improvement, tooling, performance management, and quality.
Product Support Manager
Customer Support Manager
Customer Support Manager
Director of Customer Happiness
Senior Manager, Customer Support
building new team from scratch, building specialized teams for emerging businesses
Performance management, career paths, team structure
New hire training and onboarding, ad-hoc workshops
PC/Mac downloadable games, mobile F2P games, forum moderation
video marketing, video hosting, video messaging, CRM
Administration, reporting, triggers, automations, integrations
Administration, implementation
Administration, content management
Administration, quality reviews, scorecard creation
Course creation, administration
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